Job Information
Location: Whiteley, England, United Kingdom
Company: Bitrecruit (Client / Employer: Occupop)
Job reference: 5bb4d0d76c0c364d2803e9c7d8592ae5
Posted: 20.05.2026
Position Type: Full Time, Permanent
Hours: 40 hours per week, Monday to Friday 8am – 5pm
Salary: £28,371
Benefits
* Attractive basic salary
* Annual bonus scheme for all employees
* Long Service Award
* Employee recognition schemes, such as Employee of the Month and Shining Star of the Year award
* Employee referral bonus scheme
* Attractive pension plan
* Share options – buy into our family future
* Company perks for retail outlet discounts and more
* Further development opportunities through in‑house, external training and apprenticeship schemes
* Company health care cash plan – dental, opticians, physio, online GP etc.
* Modern office only 5 minutes from Whiteley
* Standing / sitting desks
* Daily food & coffee truck
* 33 days holiday inclusive of public bank holidays
* Holiday Buy and Sell Scheme
Role Accountabilities
* Working as part of the National Accounts Helpdesk team and supporting the Helpdesk Manager
* Responsible for ticket confirmation: Confirming prices of jobs completed using the in-house system Xeres
* Liaising with National Account Customers to request Purchase Orders
* Adhering to different customers invoicing requirements
* Working towards the ‘Month End’ deadline to get all work invoiced
* Covering the National Accounts Coordinator's role during holiday and busy periods
* Other adhoc duties as required
Candidate Requirements
* Excellent written and verbal communication skills
* Strong attention to detail
* Ability to work under pressure in a busy environment
* Driven by results and be a self‑starter who delivers to deadlines
* Confident telephone manner and ability to provide first‑class customer service
* Excellent team working skills
* Strong organisational, time management and multi‑tasking skills
* Computer literate with strong Microsoft Office skills, specifically Excel, Word and Outlook
* Experience within customer service and administration is essential for this role
CSG is an equal opportunities employer with a commitment to the practice of equal opportunity without prejudice or discrimination in all of its workplaces.
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