Overview
Make a real difference in your local community as a Library Team Assistant. This vibrant, people-focused role places you at the heart of a dynamic library environment where no two days are the same. You'll deliver excellent customer service, lead engaging activities, support digital access, and help visitors of all ages feel welcome and empowered. If you thrive in a fast-paced setting and enjoy variety, teamwork, and helping others, this is the role for you.
"I truly look forward to coming to work each day. I continue to learn new skills and see the positive impact our service has within the community - it's incredibly fulfilling."
Responsibilities
* Create a welcoming, inclusive space and support customers of all ages to engage with the full range of library services.
* Lead Rhyme Time and Story Time sessions and promote reading initiatives like the Summer Reading Challenge.
* Carry out manual tasks such as moving furniture, lifting boxes, and setting up spaces for activities.
* Help customers build digital confidence across a range of devices and support with admin tasks including payments, calls, and stock management.
* Promote library services through social media and work with external partners to engage the wider community.
Qualifications
* Experience in a busy, customer-facing role, with a friendly and inclusive approach to working with the public.
* Excellent communication and interpersonal skills, with the ability to adapt to different people and situations.
* Strong digital skills, with confidence using Microsoft Office, Google Workspace, and learning new systems.
* Comfortable using social media to engage with the community and raise awareness of services, or open to learning with support and training provided.
* Physically able to carry out manual tasks such as moving stock and setting up spaces.
* Disability Confident
Working pattern
Join us for a short but impactful shift every Saturday afternoon, from 12:30pm to 5pm. It's a great opportunity to fit meaningful work around your weekend plans - whether you're studying, working elsewhere, or simply looking for a consistent part-time role.
Benefits
* Be part of a supportive, caring team that takes pride in making a positive impact.
* Enjoy a varied, feel-good role that helps people and strengthens community connections.
* Benefit from a comprehensive induction and training plan, as well as ongoing opportunities for career development.
* Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
* Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.
Want to see what it's like? If you'd like to experience the environment first-hand, we warmly encourage you to pop into your local library - you'll quickly see how dynamic, welcoming, and community-driven our spaces really are!
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