About the role
Join us as a Shift Manager and be part of a team that prioritizes customer satisfaction. As part of the management team, you’ll be responsible for overseeing the shop when the Manager isn’t present. You will engage and motivate the team, ensuring they have what they need to excel. We serve customers through various channels including in-shop, delivery, Click+Collect, and drive-thru. Your role will be to ensure customers have a brilliant experience whether they order in-store or online. Typical responsibilities during a shift include:
1. Inspiring the team to deliver excellent results and maintaining high standards of the shop.
2. Leading by example and serving customers efficiently and courteously.
3. Preparing products, including making sandwiches and managing ovens.
4. Ensuring displays are fully stocked with a variety of options.
5. Maintaining a clean, tidy, and presentable shop environment.
What we can offer you
1. Competitive pay, paid weekly.
2. Colleague discount of up to 50% on Greggs products for you and a family member.
3. Free hot drinks while on shift.
4. Paid breaks to recharge.
5. Sharing 10% of profits with colleagues.
6. Access to a Health and Wellbeing App offering Remote GP and Physiotherapy services.
7. Growing holiday entitlement aligned with your career progression.
8. Colleague share plans for investing and saving.
9. Pension scheme with up to 7% employer match.
10. Confidential employee assistance app and helpline.
11. Long service awards recognizing key milestones.
12. Savings and discounts for shopping, leisure, and wellbeing.
About you
You’ll be reliable with natural leadership abilities and a passion for delivering exceptional customer service. You should support an inclusive culture, valuing diversity. Previous supervisory experience in a customer-focused environment is preferred. If you meet the role’s availability requirements, we encourage you to apply.
About us
At Greggs, we love what we do and have fun! Our culture is built on how we behave and support each other. Everyone is welcome at Greggs, regardless of background, preferences, or beliefs. We want all colleagues to feel welcome and authentic at work. Learn more about us on our website.
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