Rental Service Manager Location: South West Depot Hours: 37.5 hours/week, Mon–Fri Salary: £65,000 DOE Contract: Full-Time, Permanent Reports to: Head of Technical We’re looking for a hands-on Rental Service Manager to lead our maintenance and breakdown operations across the fleet. You’ll ensure reliability, safety, and compliance, while managing Service Controllers, Engineers, and Technicians to deliver top-notch service across all depots. Main duties * Plan, manage, and deliver preventative maintenance and emergency response * Oversee service standards, procedures, and RAMS compliance * Lead, coach, and develop the service team * Monitor KPIs: uptime, response times, first-time fixes * Act as escalation point for high-impact service issues * Drive efficiency and continuous improvement Skills and experience * Experience as a Service Manager or senior service leader in equipment hire, plant hire, or heavy machinery * Strong technical knowledge of diesel engines and electrical systems * Proven ability to lead field-based teams * Excellent communication and customer skills * Experience managing maintenance programmes and emergency breakdowns Benefits * Bonus scheme * Training and career development * Holiday buy & sell scheme * Company pension * Private medical scheme (max £100 excess) * Life assurance & healthcare support * 23 days holiday bank holidays (up to 28 with service) * DBS checks and references required. Must be eligible to work in the UK. If you are interested please click APPLY now