Administrative & Customer Service Support | Redditch, West Midlands | £12.71 per hour
Location: Redditch, West Midlands
Hours: Full-time, 37.5 hours per week
Salary: £12.71 per hour + holiday pay
Contract: Temporary (3–6 months, potential permanent)
Start Date: ASAP
Looking for a Temporary Role That Could Lead to Something Permanent?
This is a great opportunity to join a fast-growing, friendly team as an Administrative & Customer Service Support, and if you prove yourself, progress into a permanent Client Services Executive role.
Our client is based in Redditch, and working with major retail brands. We need reliable support while we recruit for a permanent position.
If you're organised, friendly, and eager to develop new skills in a creative environment, this could be exactly what you're looking for.
Why This Support Role Stands Out
Temporary position starting immediately — perfect if you need flexible work
Real progression opportunity — strong performers will be considered for the permanent Client Services Executive role
Learn new skills (FileMaker database, Xero accounting software)
Friendly, supportive team environment in a creative business
Varied day-to-day work across customer service, admin, and operations
No specialist experience required — just reliability and willingness to learn
Fair hourly rate (£12.71) plus paid holiday
On-site in Redditch — vibrant, modern industrial premises
What You'll Be Doing
Providing customer service support — answering client queries professionally and courteously
Administrative support — data entry, filing, records management, document organisation
Assisting with scheduling and production updates in our FileMaker database
Supporting the procurement team — helping with material ordering and supplier coordination
Contributing to month-end processes and basic finance support
Arranging couriers and shipping documentation as needed
Learning our systems (FileMaker, Xero, Excel) with training provided
Supporting the team across operations, client services, and production as directed
What We're Looking For
Essential:
Reliable, organised, and professional approach
Friendly and flexible with a can-do attitude
Good written and verbal communication skills
Comfortable with computers and willing to learn new software
Attention to detail and accuracy
Ability to work in a busy, friendly team environment
Desirable:
Previous administrative or customer service experience
Familiarity with databases or accounting software
Interest in POS manufacturing or retail industry
About This Role
This temporary Administrative & Customer Service Support position is in Redditch and offers a brilliant stepping stone into a permanent Client Services Executive role. You'll support our operations team across scheduling, client services, procurement, and general administration while learning our systems. No specialist qualifications needed — we're looking for reliability, friendliness, and willingness to develop. The role has genuine potential to transition to permanent employment if you perform well.
Ready to Apply?
We’re reviewing CVs for this temporary role now — early applications are highly encouraged as this one won’t hang around!
📧 Email: (url removed)
📞 Call us: (phone number removed) (Alcester) | (phone number removed) (Redditch)
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About Arden Personnel
We recruit across Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick and Stratford-upon-Avon. We’re an equal opportunities employer, placing talented people across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. Your next opportunity could be just a call or click away.
About Us
We're a fast-growing POS design and manufacturing company based in Redditch, working with some of the world's biggest retail brands. We're an equal opportunities employer with a creative, supportive team environment. We recruit across Administration, Customer Service, Operations, and more across the West Midlands