If you love building relationships, solving customer challenges and working at the heart of a fast-paced commercial sales operation, then this is a brilliant opportunity to make a real impact. Keyline is looking for a National Sales Negotiator to join our Leeds office and help us grow our presence across the civils and drainage market.
As part of our National Sales team, you’ll play a key role in shaping how we support customers, bringing together product knowledge, negotiation skills and a genuine passion for great service. This isn’t just about processing orders; it’s about being a trusted partner to our customers, using your insight and initiative to maximise every opportunity.
What you’ll be doing
* Build strong relationships with both customers and our external account managers, staying close to customer needs and opportunities.
* Manage enquiries from first conversation through to invoicing, identifying the right products, offering smart alternatives and ensuring each sale is as profitable as possible.
* Use Keyline tools such as Saleshub and MI to manage quotations efficiently and increase conversion rates.
* Negotiate with strategic suppliers to secure the best outcomes for customers and the business.
* Resolve customer queries in a timely, professional manner, supporting smooth payment and great customer experience.
* Keep your product and market knowledge sharp, understanding materials, price trends, stock availability and industry updates.
* Take ownership of your personal development, learning from colleagues, training and hands‑on experience.
* Ensure documentation, credit compliance and sales processes are completed accurately every time.
In short: you’ll be a go‑to expert for customers and colleagues, helping drive the success of our National Sales function.
What you’ll bring
* Strong communication, interpersonal and customer service skills.
* Commercial awareness and the confidence to make decisions independently.
* A motivated, energetic approach with the ability to prioritise in a busy environment.
* Good negotiation skills and attention to detail.
* Basic knowledge of civils and drainage—or the willingness to learn.
* Comfort using IT systems and learning new technologies.
Most importantly, you’ll be someone who genuinely enjoys helping customers and wants to be part of a collaborative, supportive team.
What it’s like to work here
At Keyline, we’re a tight‑knit team that looks out for each other. Our National Sales Negotiators are at the heart of delivering a great customer experience, and you’ll be surrounded by people who want you to succeed.
We value individuals who bring drive, initiative and a willingness to go the extra mile, balanced with humility, respect and a collaborative spirit. If you like solving problems, learning new things and building lasting customer relationships, you’ll fit right in.
Ready to build your career with us?
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