My client are looking to appoint an Order Processor on a permanent, full-time basis to support their growing organisation. Responsibilities: * Process customer orders through email, Zendesk, and phone channels. * Handle customer inquiries efficiently via telephone, email, and Zendesk. * Ensure all orders are processed within the same day, and respond to customer inquiries in a timely manner. * Provide customer support, helping to resolve any issues related to orders and products. Required Skills & Qualifications: * Confident, assertive, and experienced in customer service/inbound sales. * Knowledge of SAP is a distinct advantage. * Excellent telephone manner with the ability to stay composed under pressure in a fast-paced environment. * Strong attention to detail, with the ability to handle various customer inquiries while communicating the company’s warranty and replacement procedures. * Competent in Excel and proficient in basic office tools. * Outgoing personality with excellent communication skills, good judgment, and initiative. * Self-motivated with a strong focus on customer service and the ability to work effectively under pressure. Hours of work are (Apply online only) Monday to Friday, this is an office-based role...