Temporary Customer Service Administrator
Location: Quedgeley, Gloucester
Start Date: ASAP
Hours: 08:30 – 17:00, Monday to Friday
Duration: Until end of May
Pay: £13.19 per hour
Key Responsibilities of a Customer Service Administrator
* Accurately raise, check and approve sales orders, ensuring 100% accuracy
* Support the Customer Success team with general administrative duties
* Manage inboxes, triaging emails and sending holding responses where needed
* Answer and direct inbound calls, providing a professional first point of contact
* Organise samples or swatches for customers as required
* Manage inbound and outbound post
* Greet visitors and manage reception/intercom queries
* Maintain and update client portals and internal systems
* Support with data entry and general administration
Key Skills of a Customer Service Administrator
* Strong attention to detail with a high level of accuracy
* Excellent organisational skills and ability to manage a varied workload
* Confident communication skills, both written and verbal
* Good IT skills, including Microsoft Office
* Professional and friendly telephone manner
* Ability to work efficiently in a fast-paced environment
* Proactive and adaptable approach
To be considered for this role, please email your CV to katie.tyrrell@first-base.co.uk or call Katie on 01453 755330.
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