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Customer assistant - online

Ellesmere Port
Morrisons
Customer assistant
Posted: 17h ago
Offer description

Overview

Morrisons Ellesmere Port is hiring for an Online team role. You’ll be picking and packing customer orders ready for delivery or collection, in a fast-paced, structured environment with clear routines and timed activities to help keep everything running smoothly.

You’ll use in-store technology to accept orders, find products, and prepare them quickly and carefully. There may be opportunities to support other parts of the store, including Replenishment and Customer Service, depending on daily needs.


Responsibilities

* Pick and pack customer orders for delivery or collection.
* Use in-store tech to accept orders, locate products, and prepare them for dispatch.
* Support other store areas (e.g., Replenishment and Customer Service) as required.


About You

We’re looking for people who are passionate about putting customers first. Ideal candidates are:

* Helpful and friendly with a hands-on, active approach
* Able to work in a busy, structured environment
* Comfortable using equipment safely and following processes
* Eager to help customers and resolve queries

Please note: We will only recruit individuals who are over the school leaver’s age. Some roles may require you to be over 18 due to health and safety.


Benefits

* Fully flexible shift patterns
* Six weeks holiday (including bank holidays)
* 15% discount in Morrisons stores from day one
* Additional 10% discount card for a friend or family member
* Career progression and development opportunities
* Subsidised in-store cafe or shop floor ranges
* Competitive pension and life assurance
* Healthcare/Well-being benefits including Aviva Digital GP
* Morrisons MyPerks with discounts at high street shops, cinemas and gyms
* Optional payroll charity donations
* Family-friendly policies including maternity, adoption leave, neonatal and fertility leave


Next steps

Click apply to join our team – it only takes a couple of minutes. We’ll be in touch soon, so please monitor your phone and emails. If you require any support with completing your online application or adjustments at the interview stage, contact resourcing@morrisonsplc.co.uk for assistance.


About Us

We love providing customers with a great shopping experience. We are one of the UK’s largest supermarkets, delivering great value and quality groceries to millions of customers weekly. Our focus on freshness helps us stand out as we prepare more fresh food in-store than any other supermarket. We’re Foodmakers and Shopkeepers, and together, we make Morrisons.

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