Location: Telford, Newark
Role: Sales and Marketing
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Digital Space is a leading UK converged managed service provider delivering excellence in Connectivity, Unified Communications and Collaboration, Cloud and Hosting, Security and IT Managed Service Solutions to its customers, through Service Operations based in Newark and Telford.
Our culture is customer-centric, serving loyal and trusted customers across our specialist verticals including Hospitality and Leisure, Retail, Government and Not-for-Profit, Manufacturing & Construction, Commercial and Financial and Professional Services. An example of our valued customers include Greene King, Burger King UK, St John Ambulance, Roxel and the Motor Fuel Group to name but a few.
Over 80% of our colleagues are in customer facing roles, and as valued members of the Digital Space team benefit from training and professional development, flexible working options, Medicash, quarterly company incentives and a variety of health and wellbeing services. As a company we are always seeking talented people, so if you're looking for a new challenge as part of a fast-paced industry in a business with exciting growth plans, then we'd like to hear from you!
Type:Permanent
Employment:Type Full-Time
Location:Newark or Telford
Do you have a keen eye for detail? Do you enjoy working in a fast-paced environment? If so, then we may have the role for you.
A vacancy has become available in our Sales Support Executive Team. Read on to find out more.
Role Purpose:
Our Sales Support Executives are responsible for providing day to day support for new quotes, orders, renewals, and governance for our Corporate/Enterprise Customers, working closely with our Sales and Account Management Teams to ensure orders are processed efficiently.
Key Responsibilities:
* Assisting a variety of customers and field-based Sales Team/Account Managers with pricing requests and accurately quoting on items/services required.
* Developing and maintaining strong working relationships with customers.
* Taking responsibility for compiling clean data and concise order paperwork.
* Processing of customer requirements, delivering accurate orders into the operational teams.
* Adhering to Validation Governance according to company policy.
* Generate reporting for company distribution where required.
* Seek to recognise any sales opportunities and make the Sales Team/Account Manager aware. Updating and maintaining Salesforce with all opportunities that you have identified or referred .
* Provide a day-to-day point of contact where an Account Manager is not available.
* Attend Business meetings when requested
Experience, Knowledge and Skills:
* Able to work towards tight deadlines, prioritising own workload
* Excellent communication andorganisational skills
* Exposure to sales or customer service practices
* Experience of IT software programmes
* Strong experience using the following would be advantageous: Microsoft Office, Salesforce, ServiceNow and quoting tools.
* Experience of working in an IT setting is desirable
At Digital Space we embrace the power of diversity and inclusion to drive innovation, creativity, and success. We believe that a diverse workforce, representing a wide range of backgrounds, perspectives, and experiences, enriches our workplace and enhances our ability to serve our customers and communities. We are committed to fostering an environment where all employees can thrive, regardless of their race, ethnicity, gender, sexual orientation, age, ability, or background. We actively seek to create an inclusive culture where every individual feels valued, respected, and empowered to contribute their unique talents. Join us in building a brighter future that celebrates diversity and promotes equality in everything we do.
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