Job summary
The Academy of Research and Improvement ) is an integrated team that provides a range of support activities including library service, clinical audit and evaluation, patient and public involvement, quality improvement, research development and delivery. It is a exciting, creative and innovative place to work.
This role provides assistant and administrative support for the Improvement (clinical effectiveness and quality improvement) teams in the Academy.
Most of the role will focus on clinical effectiveness activities with additional support provided for the quality improvement programme. There will also be some administration duties in relation to trust wide clinical effectiveness meetings.
The work of the clinical effectiveness team includes overseeing (disseminating and reviewing) NICE guidance, local, trust priority and national clinical audits and service evaluations. The support work for this team is primarily related to using digital systems which are complex and maintained by the clinical effectiveness team. The quality improvement team provide a range of mostly in person training programmes and workshops. The support work for this team may include coordinating attendance at training programmes as well as system functions.
The postholder would be required to support Academy administration colleagues by prioritising work at periods of higher demand.
Main duties of the job
We are seeking an organised and motivated individual with a strong interest in clinical effectiveness and quality improvement. The post holder will be able to work autonomously, manage competing priorities and coordinate activity across a large and complex organisation. They will bring excellent attention to detail, strong digital skills and experience of working with audit, survey and information systems, supporting teams to deliver high quality clinical effectiveness and improvement activity across the Trust.
The role involves coordinating administrative and system-based activity for the clinical effectiveness and improvement teams, ensuring work is delivered in line with Trust policies and processes. This includes overseeing and triaging enquiries, maintaining digital records and repositories, coordinating meetings, and providing system support for audit and improvement platforms. The post holder will work closely with leads to support audits, surveys, NICE guidance assessments and quality improvement initiatives, tracking participation, following up non completion and producing routine reports. They will also support the development of audit tools, manage contact directories, maintain training bookings and provide reporting to support continuous improvement activity across the Trust.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
23 February 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year Please note for part time hours the salary will be pro rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
348-COR-10637
Job locations
St.Mary's Community Health Campus (Portsmouth)
Milton Road
Portsmouth
Hampshire
PO3 6AD
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
* 'A' Level or equivalent general education with Maths and English with at least GCSE level qualifications.
* A working knowledge of NICE guidance, Clinical Audit and Continuous Improvement administration and practice the majority of which are non-routine acquired through training and experience to vocational level 3, equivalent or higher.
Desirable
* Specific business administration qualifications or training.
* Degree level education (or relevant experience) including higher level specific training in relation to clinical audit (local and national) and improvement practice.
Person Specification
Qualifications
Essential
* 'A' Level or equivalent general education with Maths and English with at least GCSE level qualifications.
* A working knowledge of NICE guidance, Clinical Audit and Continuous Improvement administration and practice the majority of which are non-routine acquired through training and experience to vocational level 3, equivalent or higher.
Desirable
* Specific business administration qualifications or training.
* Degree level education (or relevant experience) including higher level specific training in relation to clinical audit (local and national) and improvement practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
St.Mary's Community Health Campus (Portsmouth)
Milton Road
Portsmouth
Hampshire
PO3 6AD
Employer's website
(Opens in a new tab)
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Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
St.Mary's Community Health Campus (Portsmouth)
Milton Road
Portsmouth
Hampshire
PO3 6AD
Employer's website
(Opens in a new tab)
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