Overview
Assistant Business Support Manager - Band 4 - 37.5 hours per week / Job share
An exciting opportunity has arisen for an enthusiastic and motivated individual to join our Community Administration Team.
Responsibilities
* The Assistant Business Support Manager is responsible for the day-to-day operations of the Community Admin team, including call centre officers, clinic admin, district nurse admin and service admin support.
* Meet service standards and ensure a prompt, professional, friendly and courteous service for members of the public as well as internal and external service users contacting the Trust.
* Work with the Business Support Manager to develop efficient processes and continually improve the service.
* Ensure staff are in place to deliver the service, manage and develop the administration and clerical staff within the team.
* Travel to community sites across the borough of Stockport; hold a full driving licence and have use of a car on a daily basis for work purposes.
* Provide support to staff working weekends or extended working hours as needed.
* Communicate effectively as part of the Community Admin management team and act as a role model to junior staff.
* Provide site-based effective and efficient facilities management support services on behalf of the Trust.
* Provide training and ensure a high quality of admin services for patients.
* Support the security/maintenance of multiple multi-use centres and assist in ensuring sites are compliant for infection prevention audits and CQC inspections.
Requirements / Qualifications
* Full driving licence and use of a car on a daily basis for work purposes (travel to community sites).
* A flexible approach to work, including potential weekend or extended hours support.
* Effective communication, professional behaviours and ability to act as a role model to junior staff.
Additional Information
We hold a unique position in the Stockport community as the provider of healthcare and one of its largest employers. We are committed to diversity and aim to reflect the communities we serve. If you require support with your application, please contact a member of the recruitment team to discuss alternative application methods. Flexible working is considered where possible to fit service needs.
Benefits
* Between 27-33 days of annual leave plus bank holidays
* NHS pension scheme membership
* Salary sacrifice schemes for lease cars, home electronics and more
* NHS Staff discounts
* Cycle to work scheme
* Salary finance – for loans, savings, budget planning and tips on managing debt
* Stockport Credit Union – for local financial advice
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