JOB TITLE: Field Service Engineer INDUSTRY: Robotics LOCATION: North Midlands (1 hour from Telford) SALARY: £40 – 45k+ company car and other additional benefits Job Purpose To work as part of a small, professional Field Service Team providing service, support and maintenance to our Customers throughout the UK and Ireland. Job Overview * Provide repair and maintenance services to Customers in-house and on-site. * Complete all relevant documentation relating to both robot/equipment performance and Field Service calls. * Work with Technical Manager to promote services portfolio to customers * Complete all necessary processes for Stock maintenance and visibility. * Integrate and work with the existing Service and Applications Team Main Responsibilities * Provide Customers with repair services either in-house or on-site, alongside services for troubleshooting, maintenance and basic programming for our robots on scheduled, emergency or 24/7 basis. * Diagnose, repair and maintain both 4- and 6-axis robot systems and associated controllers. * Respond to customer service issues by telephone / electronic means as required. * Document robot and related equipment performance, reporting the results for the purpose of troubleshooting, repair and restart of customer robot systems. * Complete detailed Field Service reports for all customer calls, document any service interventions in...