Overview
Location: UK-Lancaster
Hours: 40 hours per week
Type: Permanent
Salary: £33,800
Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo we like to do things differently. It's about people, planet, and passion.
We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want the people who relish not knowing how things are going to turn out but are up for the ride anyway - they make the most of the opportunities they’re given and create their own opportunities even if none are given – they shape the future for themselves and for others.
We are currently on the lookout for an experienced Residence Manager to join the team in our Lancaster property which is home to 230 students. It’s a big job, but you will be part of a team of awesome Residence Managers across the globe, who will support you to ensure we are consistent in the service we provide to our students.
Responsibilities
* Reporting to the Area Manager, lead, mentor and guide the team to ensure that the student space is running smoothly
* Take full responsibility of the budget and P&L, and the financial performance of the student space
* Manage costs and maximize profit for the property
* Follow up on all sales opportunities and ensure the student space is at capacity through short term and long term lets
* Maintain high standards reflected in the overall presentation of the property through regular inspections and team collaboration
* Handle complaints and provide excellent customer service to students
* Apply advanced knowledge of safety, security, compliance and building management to ensure core operating procedures are adhered to
* Develop and maintain relationships with key local universities and internal/external suppliers
* Fulfill health and safety responsibilities as set out in legislation, including cooperation with the employer on health and safety matters
* Act as the responsible person for water hygiene, ensuring safe management and compliance of site water systems and coordinating remedial actions or water testing as required
Qualifications
* Relevant experience running a residence within hotels, hospitality, or student accommodation
* Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
* Experience in a fast-paced, target-driven environment with a strong focus on sales and marketing
Benefits
* Competitive salary with annual discretionary bonus
* 5 weeks' annual leave
* Additional 'YuDay' paid day off each year to support wellness
* Subsidised health care & employee assistance program
* Cycle to work scheme
* Social events and more
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you.
Min GBP £33,800.00/Yr.
Max GBP £33,800.00/Yr.
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