Contact Centres – Customer service
We’re looking for a proactive Support Co-ordinator to provide comprehensive support across key functions within the Connells Group.
In this role, you’ll work closely with the Group Support Partner, helping to drive business development activity, track and monitor leads, and assist with bid writing. You'll play a crucial part in keeping documentation organised, ensuring processes run smoothly, and supporting efficient ways of working across the team.
Working Hours: Mon – Fri 9.00am – 17.30pm
Key roles and responsibilities of a Support Co-ordinator:
* Monitor and track leads daily from portals and market intel sources.
* Keep the business pipeline updated and accurate.
* Support bid writing, including stock answers and questionnaires, board reports.
* Assist with event and conference logistics.
* Proofread and maintain clear, consistent bid documents.
What can we offer you?
* Full training provided.
* Perks at Work – Discounts on products and services, inc gym discounts
* Group Discounts on Property Services, inc estate agency, mortgage, conveyancing and surveying services
* 25 days holiday entitlement in addition to Bank Holidays.
* An additional day off to celebrate your birthday.
* Aviva Digicare – inc digital GP and annual health check
* Access to our Employee Assistance Programme - 24/7 support for you and your family
* Nuffield Health Screening – discounted medical assessment to provide an in-depth picture of your health
Skills and experience required to be a successful Support Co-ordinator:
* Strong admin support experience with great attention to detail.
* Confident communicator with solid writing and proofreading skills.
* Proficient in MS Office, especially Word, Excel and PowerPoint.
* Well-organised with excellent time management and ability to meet deadlines.
* Able to multitask and work well under pressure.
* Professional, proactive, and comfortable dealing with people at all levels.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
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