We are hiring for one of Blackpool's premier food and beverage destinations.
Their catering operation includes a 300-seater family bar and restaurant, a vibrant and trendy new food hall, and four award-winning fish and chip shops!
They are seeking an Operations Manager to join their team and oversee the day-to-day operations of their award-winning, NFFF-accredited fish and chip shops, ensuring a smooth running of the business, maintaining high standards, and always providing exceptional customer experiences.
This is a hands-on, people-focused role for someone confident in managing a large operation, supporting a team of 20–30, and maintaining excellence across service, food quality, and customer experience.
Your new job
* Lead and develop a team.
* Inspire high performance and professionalism.
* Ensure all staff complete tasks efficiently.
* Maintain excellent standards.
* Ensure product quality using only fresh, high-quality ingredients.
* Take a proactive and hands-on approach to all aspects of the business/operation.
* Report directly to the Senior Operations Manager.
* Uphold the core objectives of the business.
* Able to work evenings, weekends, and in a fast-paced environment.
* Provide training to all team members.
Requirements
* Proven experience in a management role or leading a large team.
* Experience in fish and chip shop operations is highly advantageous.
* Strong background in catering, food or hospitality business/operations.
* Excellent communication and interpersonal skills.
* Confident when interacting with team members at all levels and also with suppliers.
* Committed to delivering outstanding customer service always.
* A positive, enthusiastic and hard-working person with a strong work ethic.
Benefits
* Starting salary of £35,000 plus bonus.
* Excellent working conditions.
* A supportive team environment.
* Full induction and on-going training.
* Uniform is provided.
* Free meals on shift.
* Free minibus service in peak season on a Friday, Saturday, and Sundays.
* Social events throughout the year.