Overview
Contracts Coordinator – ShipleyBaildon
£26,000 - £28,000 • HYBRID - 2 DAYS HOME WORKING • 35 HOURS MON - FRI (Flexible START/FINISH TIMES)
An excellent salary is offered with super benefits, 25 days holidays. Hybrid working, free on-site parking, gym membership, private healthcare and great pension.
Responsibilities
* Provide efficient service and support to the account managers, for a portfolio of clients in respect of their healthcare schemes.
* Support internal account management teams and manage your own workload while building customer and internal relationships.
* Engage closely with clients to understand their needs and develop best-in-class solutions; work at a fast pace.
* Attend regular Teams meetings with clients and collaborate to drive process improvements while ensuring compliance.
* Build strong internal, client and provider relationships based on respect to develop loyalty and increase client benefit spend.
* Assist the sales and management teams with SLA reporting for over 60 customers nationally at any one time; strong Microsoft Excel skills are essential.
* Record activity with customers and produce analytical reports and statistics.
* Manage client queries and provide administrative support to account managers; issue renewal communications to clients and assist consultants and clients with related tasks.
* Support tender and new business activities as required.
Qualifications & Skills
* Excellent Microsoft Excel skills; ability to analyse data and prepare client reports.
* Experience in a data‑driven, administrative support role within a fast-paced environment.
* Positive, professional attitude with the ability to work under pressure and manage demanding administrative tasks.
* Experience in the insurance/healthcare sector is advantageous, with a focus on client service and relationship management.
Benefits
* Hybrid working (2 days home working)
* On-site free parking
* Gym membership
* Private healthcare
* Great pension
* 25 days holidays
I look forward to hearing from you. Lisa, Farr Associates – Recruitment Specialist
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