Service Manager – Plastics Department (Agency) | Band 8a Location: East Grinstead, West Sussex (onsite) Rate: £35.00 per hour (Band 8a – framework rate) Start: ASAP (please confirm availability) We’re supporting a busy Plastics service and are looking for an experienced NHS Service Manager to provide strong operational leadership and keep performance, delivery, and patient access on track. Service Manager Key Responsibilities * Lead day-to-day operational management across the Plastics service * Drive performance against key targets (access/waiting lists, utilisation, KPIs) * Support service improvement projects and implement sustainable change * Manage and support admin/service teams * Work closely with clinical leads and senior stakeholders to resolve issues quickly Service Manager Essential Experience * Recent NHS operational/service management experience (acute preferred) * Strong performance management and reporting skills * Confident people management * Excellent communication and stakeholder management * Strong IT skills (Excel/reporting)