Job Description
Position Summary
The Senior Team Manager within the EMEA Payment Operations team is responsible for the operational running of the EMEA Payment Operations Team - this team provides the UK Payroll Disbursements service to our clients, and is part of the International Money Movement function, including Canada, Australia, and other APAC locations.
The role requires a significant focus on day-to-day funding and payment activities, ensuring all processes are meticulously adhered to in line with control procedures. The team activities are significantly deadline driven, and critical tasks require monitoring/supporting throughout the day. This role requires the individual to work closely with other IMM teams where required, to ensure key activities are completed to process the required payments.
Other key functions will be managing relationships with our bank partners/vendors, supporting audit activities, managing client-facing escalations, and supporting/representing the Sr Director as and when required.
Duties And Responsibilities
Responsibilities include:
1. Oversee the daily operations of the EMEA Payment Operations team
2. People management – supporting the team during their day-to-day activities, providing coaching and career development support (across 2 sites)