Our client, a leading name in the hire and site solutions industry, is looking for a Sales & Customer Service Advisor to join their busy Site Solutions Team. This is a fantastic opportunity to be the first point of contact for all site-based customer enquiries. You'll deliver fast, accurate, and professional service - ensuring the right solution is provided every time, from new hires to off-hires and everything in between. Bringing together your product knowledge, sales ability, and excellent customer service skills, you will play a key role in building strong customer relationships and supporting our client's reputation for delivery excellence. Key Responsibilities - Customer Solutions Coordinator: * Act as the first point of contact for all incoming calls, emails, and digital enquiries * Provide expert advice on suitable products, services, and hire options * Accurately process hires, off-hires, and amendments in line with company procedures * Adopt a consultative sales approach - spotting up-sell opportunities and adding value to every order * Build and maintain strong working relationships with regular site contacts * Escalate any delays or service issues early to maintain customer trust * Ensure all records are accurate and fully compliant with internal processes Experience & Skills Required - Customer Solutions Coordinator: * Previous experience in sales and customer service (hire, construction, or service industrie...