Position: Streetpride Operational Support Officer
Location: Stores Road, Derby, DE21 4BD
Start Date: ASAP
Contract Duration: 10+ Months
Working Hours: 37 hours per week
Pay Rate: £ 14.35 Per Hour
Job Reference: (phone number removed)
What we are looking for
We are seeking a reliable and organised Operational Support Officer (Workshop Administrator) to provide administrative and operational support within the Workshop function at Stores Road Depot. This is a non-frontline role ideal for candidates with strong admin, coordination, and customer service skills.
Job Responsibilities
* Provide administrative support to the Workshop and Fleet operations
* Receive visitors and handle workshop reception duties
* Book in planned and reactive maintenance work
* Create and manage job records for technicians using Fleet Management systems
* Manage vehicle keys, tagging, and workshop parking coordination
* Issue courtesy vehicles when required
* Keep internal stakeholders updated on vehicle progress
* Maintain and update spreadsheets and internal systems
* Enter manual records and maintain accurate vehicle files
* Assist with financial/admin tasks including recharge information
* Support Fleet operations during staff absences (e.g., hire vehicles, fuel cards)
* Ensure a high standard of customer service at all times
Requirements
Essential
* Previous experience in administration or clerical roles
* Strong IT skills (MS Excel, Word, Outlook)
* Good organisational and time management skills
* Strong communication and customer service abilities
* Ability to work both independently and as part of a team
* Attention to detail and ability to manage records accurately
Desirable
* Experience in a fleet, workshop, or transport environment
* Knowledge of Fleet Management systems
* Understanding of financial/admin processes
* Awareness of Equality Act 2010
Additional Requirements
* Must be comfortable working in a depot environment
* PPE required: Hi-Vis Jacket & Safety Shoes
* Flexible and willing to support operational needs
Disclaimer
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