We have a fantastic new opportunity for an Engineer Operations Manager to join a friendly, reputable, and established business. This is a hands-on role, where you will look after the workforce in the engineering team, currently around 60 people, some employed, some sub-contractors and franchisees. The main focus in this position is the well-being and care of the engineering workforce who are spread throughout the UK to ensure they have everything they need to be able to carry out their work while being happy and motivated members of the overall company.
You will need to be an engaging leader, someone who has experience of being a gas engineer would be ideal. Day to day your role will consist of:
1. Leading and engaging the team, identifying training needs, driving behaviors
2. Implement processes to monitor quality and efficiency
3. Being a technical expert in gas legislation and Health & Safety requirements
4. Being accountable for engineers P & L
5. Driving customer satisfaction through best working practices and engagement with other departments
6. Developing and maintaining strong relationships with the engineers and sub-contractors and working collaboratively to onboard new team members and champion people for development opportunities
7. Working with your team to provide day-to-day technical support if needed
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