Job Description – Business & Sales Officer
Location: Scarisbrick Hall
Reports to: Commercial Manager
Contract Type: Full-time, all year round
Salary: £28,912 & performance incentives
About the Role:
We are seeking a motivated and results-driven Business and Sales Officer to support the Commercial Manager in driving revenue growth, nurturing client relationships, and implementing commercial strategies at Scarisbrick Hall. This role will focus on sales execution, business development, and operational support to achieve ambitious growth targets across various commercial enterprises, including Admissions, Oak Theatre & Studios, and TCM Premier Sports Coaching. The role also includes fostering alumni relationships to create innovative income streams and strengthen community ties.
The successful candidate will be a key member of the newly formed commercial team, thriving in a fast-paced, performance-led environment and contributing to the school's educational vision through exceptional sales and client engagement.
Key Responsibilities:
Sales Execution & Revenue Growth:
* Support the Commercial Manager in delivering strategic sales plans to meet and exceed revenue targets.
* Identify and pursue B2B and B2C sales opportunities across target sectors to drive scalable growth.
* Manage and grow key client accounts for commercial enterprises such as Oak Theatre & Studios and TCM Premier Sports Coaching to maximise revenue.
* Assist in executing an admissions plan to enhance student acquisition and retention.
* Provide sales support to other departments, such as Transport and Catering & Events, to optimise commercial outcomes when required.
Business Development & Client Engagement:
* Build and maintain strong relationships with clients, local businesses, community groups, and prospective families to expand Scarisbrick Hall's commercial presence.
* Conduct outreach to generate leads, follow up on opportunities, and maintain an active sales pipeline.
* Deliver exceptional customer experiences, ensuring all interactions align with Scarisbrick Hall's RIVER values.
Alumni Relationship Development:
* Develop and nurture relationships with Scarisbrick Hall alumni to foster an engaged and supportive alumni network.
* Generate income from alumni, such as fundraising initiatives, alumni-led sponsorships, events, or exclusive programs.
* Maintain accurate alumni records and track engagement activities to support long-term relationship building.
* Collaborate with the Commercial Manager and Business Development Officer to design alumni initiatives that align with the school's strategic goals and values.
Customer Experience & Relationship Building:
* Deliver outstanding customer experiences, ensuring all interactions align with Scarisbrick Hall's RIVER values.
* Gather customer feedback to support the Commercial Manager in improving service delivery and customer journeys.
* Act as a brand ambassador, representing Scarisbrick Hall professionally in all client and community interactions and through attendance at commercial events as and when required.
Performance Monitoring & Reporting:
* Meet individual and team KPIs as set by the Commercial Manager, focusing on SMART objectives for sales, client engagement, and alumni initiatives.
* Track and report on sales activities, pipeline progress, and alumni engagement metrics for regular updates to the Commercial Manager.
* Support the Commercial Manager in analysing market trends, pricing models, and competitor activity to optimize sales performance.
Operational & Team Support:
* Collaborate with the commercial team and other departments (e.g., Marketing & Content, TCM, Admissions, Transport, Catering & Events) to ensure cohesive delivery of commercial and alumni-focused initiatives.
* Assist in preparing sales proposals, presentations, and materials for client and alumni campaigns.
* Contribute to a data-led, customer- and alumni-first culture, supporting quality control and continuous improvement efforts.
Essential Skills & Experience:
* Experience in sales, business development, or a client-facing role.
* Proven ability to build and maintain relationships with clients and stakeholders, including alumni.
* Strong communication and negotiation skills, with confidence in engaging diverse audiences.
* Results-driven mindset with a proactive approach to meeting sales and engagement targets.
* Creative problem-solver with the ability to develop innovative ideas for revenue generation and relationship building.
* Ability to prioritise and manage multiple tasks in a fast-paced environment.
* Basic understanding of sales metrics, pipeline management, and performance reporting.
Desirable:
* Familiarity with CRM systems, sales tracking tools, or alumni management platforms.
* Knowledge of the Scarisbrick area and its local business/community landscape.
* The ability to contribute commercial opportunities to expand the business.
Why Join Us?
Join a dynamic commercial team at Scarisbrick Hall and play a vital role in the growth of a prestigious educational institution. This role offers the opportunity to develop your sales and business development skills, build meaningful connections with clients and alumni, and contribute to innovative revenue-generating initiatives in a supportive, performance-led environment. The role is a direct sales orientated role that will reward success and performance in a fast-paced collaborative environment.
The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will require an enhanced disclosure from the DBS (Disclosure Barring Service). The school will conduct this check.
Job Type: Full-time
Pay: £28,912.00 per year
Benefits:
* On-site parking
Work Location: In person