General information
Job Posting Title Employer Engagement Account Manager Date Wednesday, July 9, 2025 City Waltham Country United Kingdom Working time Full-time Closing Date 28-Jul-2025
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
To identify, and develop strategic relationships with regional/key employer partners and organisations, and establish and grow a pipeline of sustainable employment opportunities within the region.
Focussing on growth employment sectors to identify new opportunities, and ensure we understand, and can adapt to changing market demands.
Working in a collaborative manner with both external partners and internal colleagues to minimise duplication of effort, and ensure personal, team and business targets/objectives are met.
1. Development and ownership of regional sector plans, linked to the national employer engagement strategy
2. Source and share market insight/feedback from key employ partners/organisations to develop our plans and to support LMI and the analyst role
3. Identification, engagement and management of key employer relationships within a sector(s), and region to become the ‘recruitment partner of choice’
4. Development and management of employment opportunity pipeline including ring fenced/guaranteed vacancies, work experience placements, job fairs etc.
5. Coordination of recruitment activity to ensure employer needs are met
6. Expert advice, guidance and support e.g workforce planning, training needs analysis
7. Co-designing employment routeways to address current/future recruitment needs
8. Facilitate and encourage employer support as part of the prescribed customer journey e.g. sector insight sessions, assessment centres
9. Supporting the Head of Employer engagement, and Dir. Of Employer engagement with key account management of Strategic/National partners
10. Working with the ‘Strategic Engagement Manager’ to engage and support the regional partner organisations, which are identified through the strategic plan(s) (e.g. LA’s, LEP’s, CPN partners etc) with account management, specific relationship ownership and subsequent development of programmes, inc secondments where applicable
11. Support the development of best practice and the most efficient ways of working
12. Source and share market insight/feedback from employer partners/agencies to support the LMI analyst role
13. Acting as an ‘ambassador’ for customers who require extra support, to identify and agree workplace adjustments e.g. working interviews, job carving etc.
14. Work closely with internal colleagues (e.g. Business Managers, Employment Advisors, and Resource Specialists) to ensure customers meet the expectations of employers, and are fully prepared for the transition into work
15. Understanding of site caseload job requirements and ensure that both employment, and candidate pipelines are aligned including detailed forecasting of future opportunities
16. Share Market knowledge, and intelligence to help identify, and address potential barriers to work e.g. skills gaps, and training
17. Support internal teams to better prepare customers through a shared understanding of job specifications, and requirements
Please note this role will be cover Havering/Redbridge/Waltham Forest
18. Experience of Recruitment and Account Management/Business Development
19. Significant experience of achieving and exceeding targets
20. Extensive experience of building rapport/relationships with Employers
21. Strong understanding of labour markets and recruitment trends
22. Ability to produce labour market analytics and predict opportunities
23. To be Pro-active and Re-active in response to large scale opportunities
24. Customer focused with a strong commitment to customer care
25. Significant experience of delivering successful plans to agreed timescales
26. Excellent communication skills with the ability to adapt to a wide range of communication and learning styles
27. Demonstrable influencing skills that promote commitment and action
28. Ability to manage conflicting objectives and demonstrate strong negotiation skills to resolve any issues
29. Strong team player with a positive and flexible approach to both work and colleagues
30. Previous experience in employability, or a related Service industry is desirable
31. Ability to travel independently within an agreed geography