Galeta Bakery, a fast-paced pioneer in premium bakery products across London and the UK. Known for quality, innovation, and a rich selection of artisanal goods. Our products are a staple in prestigious locations including the likes of Curzon, Tate, Selfridges and cutting-edge restaurants, cafes and coffee shops throughout the UK.
Join us as a Customer Experience Executive to leverage technology, cultivate key accounts, and deliver unparalleled customer service. This role is a blend of order management, cultivating customer relationships, business development and strategic account growth.
Efficient order processing and management.
Nurture and expand key customer accounts.
Lead communication efforts with accounts, ensuring clarity and responsiveness. Champion exceptional customer service standards.
Meeting with customers – to help grow accounts.
Being a key point of contact between manufacturing, dispatch, sales & finance to help optimise operational processes.
Tech-savvy, especially in sales and order processing systems.
Self-starter with a drive for continuous personal and professional growth.
Experience in the bakery or food industry.
Proven excellence in customer service.
SQL skills for data management and analysis.
Commercial acumen to understand and drive business growth.
Opportunities for advancement and professional development.
Engage with high-quality, NPD and EPD of our well-loved products.
00pm, office-based in Farringdon (Central London)
~5 shifts a week Monday- Sunday organised through rota.
~Submit your CV and a cover letter detailing your suitability for the Customer Experience Executive role. We’re looking for someone passionate about all things food and drink who is looking to make a difference in the premium bakery sector.