The Role
A Meeting and Events Operative at DoubleTree by Hilton Coventry supports guest service across the bar, restaurant and meeting rooms. You will deliver an excellent experience, support departmental targets and maintain brand standards.
Responsibilities
* Able to work in all areas of Meeting and Events including Bar, Restaurant and Room Service
* Welcome guests in a polite and friendly manner
* Follow cash handling procedures
* Manage guest queries in a timely and efficient manner
* Ensure cleanliness of work areas
* Ensure compliance of brand standards
* Support departmental needs and the needs of the team
* Comply with hotel security, fire regulations and all health and safety legislation
* Comply with local licensing laws
* Be environmentally aware
* Assist other departments wherever necessary and maintain good working relationships
Qualifications
* Passionate and willingness to learn
* Positive attitude and someone who makes our guests smile
* Genuinely friendly and caring
* Enjoys working as part of a team
* Ambitious and hard working
* Excellent standards
* Good organisational and time management skills
* Resilient, creative, able multitask and can work under pressure
* Good command of English language to enable communication with the kitchen team
* Ability to work morning, afternoon/evening, and weekends
* Passion for food and able to deliver exceptional customer experiences all the time
Benefits
* Meals provided whilst on shift
* Sales incentives and initiative rewards
* Discounted / free use of leisure facilities – Hotel specific
* Free car parking – Hotel specific
* Stays in our hotels at discounted prices
* Even free stays in our hotels as a reward & recognition incentive
* Opportunities for personal development within the hotel group brand portfolio
* Fully funded apprenticeships – T&C’s apply
* Annual holiday entitlements inclusive of bank holidays
* Opportunity to buy additional holiday entitlements
* Pension enrolment
Location & Hours
DoubleTree by Hilton Coventry, Coventry. Part‑time hours, casual contract. Hours per week: 0. Contact details: DoubleTree by Hilton Coventry, Coventry, Coventry.
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