Sales Administrator £38,000 per annum Excellent Bens Monday to Thursday, 7:30am 4:30pm | Friday, 7:30am 12:30pm Our client a leader in their field is now seeking a Sales Administrator to support in the development of new partners to ensure the continued expansion of the UK market Key Roles and Responsibilities Be the key point of contact for customers, keeping them informed and answering queries about their orders Track customer orders through the factory and update customers on progress and delivery dates Enter, update and maintain customer orders accurately on the system, including any changes or amendments Work closely with internal teams to chase parts, resolve issues and keep orders moving as planned Prepare despatch paperwork and support the shipping of finished parts to customers Update customer information in our CRM & ERP. Maintain market & competitor knowledge. Maintain up to date product knowledge & competitor awareness which will enable you to offer alternative products when necessary The ideal candidate will possess the following experience. Sales Administrator, Account management or Internal account management background. Previous experience working within a manufacturing environment/for a manufacturing organisation Enthusiastic and willing to learn new skills and work within a small, fast paced company. Excellent written and verbal communication skills required. Proficient in Office 365/Excel. Confident communicator both internally with the team and externally with your managed accounts. Proactive, organized, great time and work-load management to prioritize tasks and actions. Experience with working within the software industry desirable but not essential.