Service Advisor needed in the Hounslow area of Greater London
Salary circa 28k plus 3-4k bonus
We are working with a Commercial / LCV Garage who are actively looking for a Service Advisor to join their friendly team. Located near Hounslow in Greater London / Middlesex.
Job Role – Commercial / HGV / LCV Service Advisor
Salary – circa 28k / OTE 31-32k
Working hours – Monday to Friday, 8am until 6pm, plus 1 in 3 Saturday mornings.
Service Advisor Duties include:
1. Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
2. Advising on estimated costs of repairs and work to be undertaken
3. Selling additional products as appropriate to customers’ needs
4. Advising on timescales and collection arrangements
5. Producing job cards on in-house computer system
6. Updating customer and vehicle records
7. Documenting all warranty work in accordance with manufacturer policy
8. Preparation and completion of invoices
Requirements for this Service Advisor position:
* Previous experience working as a Service Advisor within a motor garage / commercial / HGV / LCV environment (not essential)
* Full driving licence
As a Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. The ideal candidate will have strong customer service skills, excellent rapport-building abilities, and confidence in up-selling opportunities.
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