Customer Experience Host
Location: Wadebridge, St Ives, Padstow, Cornwall.
Position: Temporary until 31st August 2025. Zero contract hours.
We have a new opportunity for a confident, friendly, and engaging Customer Experience Host to take on responsibility for delivering a range of experiences to Tarquin’s Gin fans at our Distillery and two Gin Schools, Padstow and St Ives.
This is an opportunity to join our team and take responsibility for a key part of our fast-growing, award-winning, family-run distillery. You will work alongside our Customer Experience team and be an integral part of building a strong presence in this iconic Cornish location.
We are looking for a reliable, enthusiastic, and organised person who has a passion for customer service, craft spirits and Cornwall.
What you’ll be doing
This will be a varied role that comes with a great deal of responsibility. Duties will include but are not limited to:
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Hosting ‘Tours’ & ‘Gin Schools’ as well as tasting events for consumers and trade
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Supporting events with retail of spirits and merchandise through our retail team on site
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Reporting to, and working alongside the Customer Experiences team to hit key targets
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Regular maintenance of equipment, daily cleaning, and stock management of consumables e.g. botanicals
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Providing an enjoyable and safe environment for employees and customer
What you’ll need to have
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Confident presentation and public speaking skills
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Driving licence and access to a car
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Availability to regularly work weekends and potentially evenings
What you might have
* Retail experience
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Bar/Hospitality experience
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Personal Licence Holder
What you’ll get
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o 25 holidays + 8 Bank Holiday’s (pro-rata for part time)
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Employee Assistance Program: Free 24-hour Confidential helpline to support you though any of life’s issues or problems.
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Ongoing training and development
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Staff socials
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Flexible working
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Pension Scheme
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The Staff Discount code for online & on-site purchases
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Company partners’ discounts
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Free Distillery Tours for employee +1 during weekday
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Discounted Gin Schools for staff + 1
How to apply
Please send a CV to with the subject ‘Customer experience host’ introducing yourself and describing your favourite way to drink Tarquin’s Gin.
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