Dental Receptionist – Public Dental Service (Ref 223186)
Substantive Post
Full Time Post – 37 hours per week
Band 3 - Salary Range £28,011 - £30,230 per annum
Plus Distant Islands Allowance of £2,482 per annum
Working within our Dental Health Centres, you will provide reception and clerical support for our busy dental service. The successful applicants may be required to work across our practices in Lerwick, Brae, Whalsay and Yell as operational requirements dictate, however will predominantly be based from Montfield Dental Clinic in Lerwick.
The post will involve working with a range of different people both face-to-face and over the phone, including Dentists, Nurses, professional agencies and, most importantly, the public. You will have responsibility for maintaining accurate and confidential patient information as well as dealing with payments and other enquiries.
We are looking for candidates with experience of working in an office environment, who have achieved at least Standard Grade or equivalent in Maths and English. With excellent communication skills and the ability to work with numerical data, you should also be able to demonstrate good keyboard and General IT aptitude. Above all, we are looking for a friendly and enthusiastic individual with a flexible and proactive approach.
You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare
Support Workers within 3 months of commencing your role – details can be viewed on http://www.hcswtoolkit.nes.scot.nhs.uk/resources/hcsw-standards-and-codes/
Please note that this post is not eligible for sponsorship in line with current Gov.uk guidance. It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK without the need for sponsorship BEFORE submitting any applications. Further information can be found here
Please note we are looking for someone who can start immediately following screening checks.
For an informal discussion, please contact Lead Receptionist, Laura Powis on laura.powis1@nhs.scot
Closing date: 09/11/2025
Interviews: 04/12/2025
*Please note this is a local advertisement and no relocation or interview expenses are applicable.
If you require assistance or encounter any technical issues with your application, please e-mail support at https://jobseekersupport.jobtrain.co.uk/support/home including the vacancy reference number and “NHS Shetland” in the subject line or by calling 0161 850 2004.
Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update prior to a formal offer of employment being made.
In promoting equal opportunities, we welcome applications from all sections of the community.