Job Title: Domestic Appliance Service Engineer
Location: Cambridge
Job Types: Full-time, Permanent
Salary: £28,000.00-£32,000.00 per year + bonus (uncapped) & many benefits
About Us
Dolphin Appliance Care Ltd is a leading provider of domestic appliance repairs and maintenance services. We pride ourselves on delivering high quality service to our customers and are looking for a skilled & dedicated Domestic Appliance Service Engineer to join our dynamic team in the CB postcode area.
Job Description:
As a Domestic Appliance Engineer you will be responsible for diagnosing, repairing & maintaining a variety of household appliances, including washing machines, dishwashers, refrigerators, cookers & more. You will ensure repairs are completed to the highest standards, providing excellent customer service along the way
Key Responsibilities:
* Diagnose faults and repair domestic appliances in customers homes
* Provide accurate & timely reports of work carried out
* Offer professional advice & recommendations to customers regarding use, care and maintenance of their appliances
* Maintain a clean & organised company van and van stock of spare parts
* Ensure all care is taken over customers property, and work in a clean & organised way
* Ensure compliance with health & safety regulations
Qualifications & skills
* minimum 3 years experience in a Domestic appliance service engineer role
* minimum 3 years experience in a closely related role, for example electric/mechanical servicing
* Strong customer focused & communication skills
* Ability to diagnose faults using meters and attention to detail
* Driving license held for a minimum of 3 years
* Willingness to attend further training
* Relevant technical qualifications (NVQ, City & Guilds etc.) are preferred, but not essential
What we offer:
* Competitive monthly salary, overtime, and bonus scheme.
* Company vehicle & fuel card provided.
* Smart phone Supplied, easy to use app for updating jobs.
* Regular Engineer meetings.
* Opportunities for career development and advancement
* Friendly & supportive work environment
* Uniform and PPE Supplied.
* Company Pension.
* Annual Leave increases with length on service.
Job Type: Full-time
Pay: £28,000.00-£32,000.00 per year
Benefits:
* Company pension
* Employee discount
Experience:
* Domestic appliance repair: 2 years (required)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* United Kingdom (required)
Work Location: On the road