Customer Service / Admin Role
Location: Grimsby, UK
️ Job type: Full-time (8:30-5:00 with 1/2 hour lunch break)
We’re looking for a friendly, organised person to join our team in a Customer Service / Admin position. This is a varied role where no two days are the same – you’ll be helping with everything from customer enquiries to transport arrangements and admin support.
What you’ll be doing:
* Answering phone calls and making sure enquiries reach the right person.
* Keeping on top of the sales inbox, forwarding messages and responding where needed.
* Helping to organise daily transport of pallets (in and out).
* Arranging exports and overseas pallet shipments.
* Creating and sending proformas and invoices for engines and parts.
* Updating our CRM system (Pipedrive) with new deals and activity.
What we’re looking for:
* Someone who’s confident and professional on the phone.
* Good organisational skills with strong attention to detail.
* Able to handle multiple tasks and stay calm under pressure.
* Previous admin, customer service or logistics experience would be great (but not essential – training can be given).
* Comfortable using computers and happy to learn new systems (experience with Pipedrive is a bonus).
What we offer:
* A supportive, friendly team.
* A role with plenty of variety and responsibility.
* Attractive salary.
* Growing company – opportunities for further development
How to apply:
If this sounds like the role for you, please email your CV to jim@industrialenginesuk.com
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