Job Opportunity: Lodge Manager
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Salary and Benefits
* Salary: £22,000 per annum, plus excellent benefits
* Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch
Location
Liberty Lodge, Bury St Edmunds, Suffolk
About Liberty Lodge
Liberty Lodge is a new development of 49 retirement apartments in Bury St Edmunds.
About the Role
This is an exciting opportunity for someone passionate about working with people, with a background in administration and customer service, to become our Lodge Manager. You will organize activities, coordinate the development, manage contractors, ensure health and safety compliance, and more.
Reporting to the Area Manager, you will oversee property maintenance and deliver excellent service to Owners, acting as the on-site point of contact for customers, contractors, suppliers, and colleagues.
About You
You should have a passion for customer service, be outgoing and friendly, and know when to act with sensitivity and diplomacy. You must be able to work independently, handle situations calmly, and possess good judgment. Administrative skills and proficiency in Microsoft Office are essential.
Ideal candidates may come from backgrounds such as retirement living, social housing, hospitality, uniformed services, charity, or health & social care sectors. A love for front-of-house work and excellent customer service are crucial.
About Us
We are Churchill Estates Management, managing over 200 developments nationwide, overseeing more than 8,000 apartments for over 10,000 retired people. We are growing rapidly and value professionalism, customer focus, and our core values: Trust, Openness, Respect, Communication, Honesty (TORCH).
Rewards
* 24 days annual holiday plus Bank Holidays
* A day off on your birthday
* Life Assurance
* Eye Care reimbursement
* Professional development opportunities
* Comprehensive induction and ongoing training
* Rewarding work environment
If you share our values and wish to be part of our success, apply today. We are committed to protecting your personal data; please read our Privacy Policy for more information.
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