Head of Operations – Residential Services Location: Southeast London & Essex Salary: £75,000 - £95,000 Benefits & KPI Bonus We are seeking an exceptional Head of Operations to oversee and drive the growth of a well-established provider of children’s residential services, supported accommodation, and family assessment centres. This is an exciting opportunity for a strategic leader with strong operational expertise to influence the expansion and ongoing success of vital care services for vulnerable children and families. Key Responsibilities Operational Leadership – Oversee and enhance residential homes, assessment centres, and supported accommodation to ensure compliance, efficiency, and high standards. Regulatory Compliance – Act as the Ofsted Responsible Individual, ensuring all services meet legislative and safeguarding requirements. Service Expansion – Lead the development of two new children’s homes and two additional family assessment centres over the next two years. Quality Assurance – Drive continuous improvement across all services, ensuring high-quality care and sustainable operational success. Financial & Commercial Management – Oversee budgets, develop cost-effective business strategies, and support tendering processes. Leadership & Staff Development – Manage senior teams, enhance performance, and promote a culture of excellence. Stakeholder Engagement – Build strong relationships with local authorities, regulatory bodies, and external partners. What We’re Looking For Proven experience leading multi-site children’s residential services. Strong understanding of Children’s Homes Regulations and Ofsted requirements. Social Work degree or equivalent, with Ofsted registration eligibility. Exceptional leadership, financial management, and business development skills. A track record of achieving Good or Outstanding Ofsted ratings. Experience turning around underperforming homes and implementing sustainable improvements. What’s on Offer? Competitive salary (£75,000 - £95,000) with performance-based bonuses. A key leadership role with direct impact on vulnerable children’s lives. Exciting career progression within an expanding organisation. Support in developing and shaping high-quality residential services