Job Description
Job Title: Senior Administration Officer
Role Purpose:
* Provide comprehensive and efficient administrative support to individuals and teams.
* Assist the local authority in achieving service continuity and objectives.
* Undertake a range of more complex administrative and support activities.
Key Responsibilities:
* Act as a point of contact for internal and external enquiries, resolving complex issues or escalating when necessary.
* Perform straightforward data analysis and produce reports from multiple sources.
* Carry out financial administration tasks in line with defined procedures.
* Arrange meetings and events, including diary management, agenda preparation, minute-taking, and follow-up of actions.
* Maintain and manage manual and electronic systems, ensuring accuracy, confidentiality, and security.
* Identify and implement opportunities to improve processes and enhance administrative support.
Knowledge, Skills, and Experience:
* A Level qualifications or equivalent experience.
* Experience providing administrative support and working with partner organisations such as other local authorities or health partners.
* Knowledge of relevant service areas and specialised administrative processes.
* Understanding of a range of systems, processes, and procedures, some of which may be complex.
* Proficiency in IT packages including Word, Excel, and PowerPoint.
* Strong communication skills to handle complex enquiries professionally.
* Ability to plan, prioritise, and use initiative to provide proactive support.
Role Dimensions:
* May supervise or guide junior support colleagues.
* No direct budget responsibility.
* Planning typically occurs over days and weeks.
Additional Details:
* Full-time, temporary role until the end of September (extension possible).
* Onsite working required.
* Working for Local Authority