Job Title: Front of House Manager | Location: York Designer Outlet | Full Time
Please note that this role is based at Wagamama York Designer Outlet (Unit 201-202 St Nicholas Ave, York YO19 4TA).
At Wagamama, we celebrate diversity and individuality, valuing personality over perfection. With over 165 restaurants across the UK and Ireland, we are seeking a Front of House Manager to join us on our journey to nourish both body and soul.
The Role
As a Front of House Manager, you will lead with passion, creating a positive environment for guests and team members. You will support and coach your team to excel, while driving restaurant performance and achieving excellent results.
About You
* Passionate about supporting and developing your team to maintain high standards
* Experienced in shift planning and management, ensuring adequate coverage and team coaching
* Skilled in managing labour, rotas, and understanding financial performance
* Enjoy celebrating success and recognizing individual drives and needs
What We Offer
* Weekly pay plus tips (100% of tips go to the team)
* Access up to 30% of earnings before payday with Wagestream
* £1000 annual bonus opportunity
* Flexible hours to support your side hustle
* Free shift meals from our menu and 50% off outside of work
* Industry-leading family-friendly policies, including 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
* First access to new menus and exclusive Wagama parties with VIP guests
* Recognition through our nationwide programme
* Additional benefits: pension scheme, holiday entitlement, training, cycle to work scheme, discounts, gym memberships, and long service awards
Additional Information
Wagamama is proud to be part of the Disability Confident scheme. As this role is located in an airport, successful applicants will need to apply for an airport pass (paid for by Wagamama). This process requires five years of continuous references and a DBS check. If a pass cannot be obtained, alternative vacancies nearby will be considered.
*Please note: 100% of tips are given to our teams, vary by restaurant, and are at guest discretion. Tips are not considered wages and are not guaranteed.
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