Front of House and Administration Assistant required for a dynamic and leading Accountancy practice Hours of work: 8.45am to 5.00pm, Monday to Friday Location: Dungannon Role Overview: In this role, youll be the first point of contact for clients and visitors, ensuring a professional and welcoming experience, assist with the facilities and administration of the Office. You will also assist with document processing for the wider group with preparation of key documents various administrative tasks. Duties & Responsibilities: Front of House and Facilities Act as the first point of contact for clients and team members, warmly and professionally representing the Group, and providing a courteous and prompt welcome to all visitors. Ensure all client and visitor needs are met to a high standard; maintain accurate visitor records via the Sign-In App, and issue appropriate security passes where required. Maintain a full understanding of meeting room hospitality arrangements, coordinating catering requests with service providers in a timely and accurate manner. Oversee the day-to-day operations of meeting rooms, including calendar management, preventing scheduling conflicts, and accommodating last-minute changes when necessary. Manage incoming mail by scanning and sending document links to relevant team members. Order and maintain office supplies, including stationery, couriers and confidential waste collections Serve as the first point of contact for team members on all office-related queries, ensuring smooth dayto-day operations. Maintain a record of cheques, take Visa Payments and manage the office credit card. Administrative and Document Support Produce high-quality documents including letters, reports, proposals using all Microsoft Office applications. Prepare and coordinate mail merges for local Business Units, ensuring accuracy and delivery to the appropriate destinations by required deadlines. Manage electronic signing processes of client documentation through DocuSign Support with the preparation of expense and mileage claims in a timely and accurate manner. Provide general administrative and data entry support to the Office or Business Unit as required. Full training will be provided Person Specification: Experience in similar roles is essential An understanding of a professional services organisation is advantageous but not essential A proactive and positive attitude to problem solving and the ability to work independently as well as part of a team Excellent organisational and strong communication skills Excellent use of Microsoft Word, Powerpoint and Excel essential. Knowledge of Outlook and Teams is advantageous Ability to multi-task, work under pressure and adhere to strict time pressures Skills: personal secretary Office Support receptionist front of house Benefits: company pension paid holidays free car parking career progression social events