Responsibilities
* Participate fully in providing quality of care in line with local and national guidelines.
* Act as a role model in providing a service for people with mental health problems.
* Participate in team audit projects associated with the service.
* Be required to challenge practice that compromises or challenges high quality care to older people.
* Advise the Team Manager of any resource shortfalls.
* Support clients getting to outpatient, GP or other appointments/venues relevant to current health or social needs, as part of the individual's care plan, if agreed as part of the care plan.
* Provide advice and support to clients and carers on issues related to eating disorders.
* Assist in the assessment and support of carers.
* Carry out other duties deemed necessary within the framework of the post as directed by qualified staff and the Team Manager.
* Partake in continuing professional development that will also benefit the development and quality of the service.
* Document all activity on Care Notes (PARIS), ACSIS and Outlook, and to utilise Employee Online, Online Expenses and other computerized systems.
Person Specification
Education & Qualifications
Essential criteria
* Health care or Social Care related Diploma/NVQ level 3
Desirable criteria
* Additional relevant training, e.g. mental health, eating disorder
Experience
Essential criteria
* Experience of working with people with mental health problems in either an acute or community setting
Desirable criteria
* Eating disorders experience
* Experience of assisting in the assessment of service users and the development and implementation of care plans
Knowledge & Skills
Essential criteria
* Ability to observe and report to the MDT/Seniors in the team on clinical situations
* Ability to use electronic records for example case notes
* Ability to engage service users and carers in order to facilitate recovery
* Ability to work effectively as part of a team
Desirable criteria
* Basic understanding of legal framework for mental health care
Personal Qualities
Essential criteria
* Motivational, reassurance and empathetic skills
* Ability to recognise own limitations
* Ability to remain calm in difficult situations and with clients who may be very distressed or cognitively impaired
* Ability to do the above face to face, virtually or over the phone
* Ability to assess severity of a situation/presentation of service user and act to reduce risk if necessary
Other
Essential criteria
* To treat all clients and colleagues equally and with dignity and respect irrespective of gender, race, ethnicity, sexual orientation or religious beliefs
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