Job Description Are you an experienced IT Trainer? Do you have experience delivering software training on Social Housing centric applications? If this describes you, then let Informed Recruitment help you to achieve your potential with an exciting opportunity to take ownership of training needs analysis, create content and deliver training as part of a software implementation project. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference following a large-scale transformation. This is a hybrid role, predominantly home-based, with time in a Cheshire office. The purpose of your role will be to assist services in delivering training on their line of business applications by carrying out training needs analysis, creating and documenting courses and delivering user training. Day to day responsibilities will include the design and expansion of a training and development programme based on the needs of the organisation; the identification of Training Needs Analysis; Authoring, Developing and Creating effective and bespoke training programmes for users; Producing training materials for in-house courses; Creating and delivering a range of training using classroom, online and blended learning; Amending and revising programmes as necessary, in order to adapt to changes occurring in the work environment and overall Training analysis and lessons learned reporting. Must Have Demonstrable commercial experience of software training from initial needs assessment, through course creation and delivery in a variety of formats. Direct experience developing and delivering training sessions for Social Housing management systems (such as Aareon QL/Homemaster, MIS Active-H, MRI Enterprise/Orchard Housing/Capita One/OPENHousing, NEC/Northgate Housing, Civica Cx, or similar). A broad understanding of an array of housing system modules. 1st/2nd Line Application Support. Good knowledge of data. Nice to Have Training certification such as TAP or similar. As an individual you will be customer focussed and have strong interpersonal skills that enable you to work with people at all levels of an organisation, motivate others and be able to influence views and attitudes where necessary. You will have excellent communication skills, both written and oral, with high level presentation abilities. You will be enthusiastic & positive, have strong team-working skills and a collaborative approach to learning, both face-to-face and remotely, initiative, innovative problem solving and multitasking ability. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. This role is offered on a 6-9 month basis, Outside of IR35. This is an exciting time to join the organisation and your contribution will certainly be felt.