Overview
Pay -
16-17 - £7.55 per hour.
18+ - £12.21 per hour.
Your local store is looking for a minimum of 16 hours per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are the foundation of our stores; a wonderful team of people at the heart of our business. With customer focus as the number one priority, our Sales Assistants are the first point of contact for helping customers and are always interacting with them to ensure they leave satisfied and with a positive lasting impression, encouraging them to return.
What you'll be doing
The role involves being trained in all aspects of customer-facing store life:
* Tills – Serving customers with purchases or returns, ensuring all items are complete and fragile items are packed securely for safe delivery.
* Shop floor – Assisting customers in finding products and providing excellent service to foster customer loyalty and a love for our products and team.
* Hosting – Using our iPad systems to order products for home delivery if customers can't find what they need. Training will be provided to offer Made To Measure services, creating bespoke curtain and blind orders. You will also style departments like bedding displays to inspire customers and help them select the perfect items.
* Stock and Delivery – A physical role involving some heavy lifting. Responsibilities include merchandising, updating price changes, tidying the store after busy periods, receiving deliveries, checking stock, managing stock control, and replenishing shelves with customer needs in mind.
What we'll look for in you
* We value colleagues who work together to support and encourage each other, creating a welcoming work environment.
* Confidence and empowerment in your role, with a sociable nature and enthusiasm for working in a growing retail environment to deliver memorable customer experiences.
* A helpful attitude towards colleagues and a habit of reporting to team leaders and management regularly.
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