Every exceptional customer moment starts with our people. At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting! We're looking for a Store Manager to join our team in Hobbs, York Outlet. If you're someone who thrives on building strong teams, loves making customers feel incredible, and can turn big ideas into real results, this is your moment. What you'll do Lead from the front – creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience. Drive success – keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store. Coach with care – developing a diverse, happy team that grows in confidence and capability every day. Champion People – encouraging your team to bring their full selves to work and helping them thrive in their own way. Customer connection – being out on the shop floor, getting to know our customers, and sharing your style knowledge in an authentic way. Who you'll be A natural motivator with a positive mindset who knows how to get the best from people. Experienced in leading high-performing retail teams. Confident, calm under pressure, and great at making decisions that put both people and performance first. Someone who lives and breathes customer service, loves being on the shopfloor, and thrives in a fast-paced environment. Passionate about teamwork – you lead with empathy and bring people together through trust and encouragement. What's in it for you? It's not just what you can do for us. Throughout We will give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include: Generous colleague discount up to 70% Up to 28 days holiday entitlement per annum Financial and Wellbeing assistance Enhanced Maternity package Virtual GP service – unlimited access 24/7 This is a 12-month fixed term contract with shifts that include weekdays and weekends. If you want to join us and create moments that matter, we’d love to hear from you. About You About Us Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design. Season after season, each Hobbs collection embodies the multifaced nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing. Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business. TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.