MISSION:You will be in charge of generating sales in the UK to important clients whilst improving our gross margin. You will operate from our Chopard Flagship Boutique in London and you may also be assigned to a missions/s anywhere in the UK, or in the world.SALES ACTIVITIES IN THE BOUTIQUESustain and further develop Chopard’s sales in the BoutiqueExceed individual monthly targets set by the Boutique ManagerProactively work on developing sales leads and opportunitiesNegotiate special deals and minimise discountCommunication with HO and Geneva to source client’s needsCRM ACTIVITIESEnsure extra CRM activities at all time to build loyalty with new contactsClient introductions and increasing the client base at the New Bond Street BoutiqueUse of CRM tool (Salesforce)Client management: data qualityCampaigns / opportunities creationsCLIENT PORTFOLIO DEVELOPMENTProspecting and developing new customer business outside the boutiqueParticipate in Chopard events when askedUse footfall to quickly develop portfolio of clientsBe ready to fulfil specific missions which can be outside the BoutiqueDevelop relationships with UK Chopard Boutiques team membersAct as ambassador for the brandPromoting Chopard brand and productsWorking on your existing portfolio you built throughout your years of experienceVIP clients managementArranging factory visits to GenevaDeveloping a network of business providers including but not limited to: personal shoppers,tour guides, concierge services, chauffeurs, private members clubs, casinos,… CUSTOMER SERVICE / AFTER-SALESBooking in of repairsEstimates approvalsFollow-up with clientsClosing of repairs MAINTAIN ALL ASPECTS OF BOUTIQUE OPERATIONSHelp towards daily / weekly activities of the BoutiquesRun periodical physical stock inventory as per guidelines.Completing of sales stats forms and daily sales sheetsDisplay activities / Window dressingUpkeep of the Boutique cleanlinessOpening / closuresInsurance requirements checks / attention to Boutique securityGeneral administrative work