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Client services administrator

Exeter
Heat Recruitment
Client service administrator
Posted: 29 July
Offer description

Location

Exeter

Salary £28000 - £35000 TypePermanent WorkplaceOn-Site Ref88344

Client Service Administrator Boutique IFA

Are you an experienced IFA Administrator who thrives in a client-focused, boutique environment? Do you take pride in supporting advisers to deliver an exceptional client journeyand want to be part of a collaborative, close-knit team?

Were delighted to be working exclusively with a highly regarded, values-led financial planning firm, seeking a Client Service Administrator to join their growing team. Based in a beautiful countryside setting, this is a full-time role with the possibility of 1 day per week working from home for the right candidate.

The Role

As Client Service Administrator, youll play a central role in the firms day-to-day operations. Youll be responsible for:

1. Contacting providers and handling all related correspondence

2. Processing new business from start to finish

3. Preparing meeting packs and client documentation

4. Supporting the advisory and paraplanning teams with high-quality client servicing

Youll work closely with a team of friendly professionals who care deeply about the work they do and the clients they serve.

What Theyre Looking For

5. Experience in IFA or financial planning administration

6. Experience in an SME or boutique firmyoure not after the corporate grind

7. A professional and personable individual, ideally with life experience (ex-military or ex-NHS backgrounds welcomed)

8. Comfortable commuting by car or public transport to a rural location

Package & Benefits

9. 25 days holiday + bank holidays + your birthday off

10. An extra days holiday for each year of service

11. Private medical insurance (after probation)

12. Pension matched up to 5% (NEST)

13. A warm, down-to-earth team who genuinely value one another

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