Implement and coordinate the operational aspects of ongoing Customer & Product Support projects. You will serve as liaison between project management and planning, project team, and line management. You will review status of projects and budgets. You will coordinate schedules and deliver status reports. You will assess project issues, and develop resolutions to meet productivity, quality, and customers satisfaction goals and objectives. You will develop mechanisms for monitoring project progress, and for intervention and problem solving with project managers, line managers, and customers. Key Responsibilities - Project Management - Project Planning - Customer Support - Facilitate Team Alignment - Deliver Status Reports Senior Project Manager responsibilities · Deliver weekly integrated status of all project related activities - including project status, issue resolution, risk management and financial status · Conduct performance monitoring, information, and reporting; help diagnose root cause of problems · Identify and escalate critical issues in timely manner · Review documentation and deliverables from project team to ensure quality delivery of services · Ensure teams are taking corrective action as necessary to deliver complete scope, desired quality and timeliness of customer projects and strategic programs · Keep team apprised via project plans, meetings and discussion minutes of project tasks identified, tasks to be completed, and work not completed · Act as a single point of contact within the project for Support, Product Management and Research & Development · Support Sparta PMO initiatives and assist with relevant SOP updates · Ensure adherence to common processes, such as: o AGILE implementation methodology o Software Development Lifecycle (SDLC) WE VALUE - A proficient understanding of the principles and best practices in (customer service) - Excellent team and communication skills - An ability to take initiative and work with limited direction - An ability to influence across a broader organization Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.