Position summary
Industry: FMCG & Supply Management
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Bedfordview
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
To deliver exceptional customer service at the hot foods counter through the production and serving of quality products, prepared as per company policy and procedure.
* Prepare rotisserie chicken and other take away foods
* Provide exceptional customer service to internal and external customers
* Meets customers’ needs and expectations by asking, listening to and advising customers as to options/services/products available
* Ensure that the counter is stocked and has visually appealing displays
* Ensure that waste is identified and removed
* Demonstrate product knowledge and standards.
* Maintain hygiene and cleanliness standards
* Adhere to shop-keeping disciplines
* Demonstrates self-discipline with regards to attendance, dress code policy, hygiene and time-keeping
* Preferably Grade 12 or equivalent NQF level
* Minimum 6 months experience/attachment in an interactive counter
* Be available and flexible to work different shifts and across the store
* Detail orientation - Pays attention to quality standards.
* Passion for retail and selling - Proactively engages and attracts the client into buying the product or service.
* Anticipates and responds to customers' needs fast and effectively
* Planning and Organising skills
* Supports team members and gives valuable inputs to discussions or ways of working
* “Living the Brand
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