Overview
Kinetic Milton Keynes, Milton Keynes, England, United Kingdom
We’re redefining operational excellence in higher education, conferencing, and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, we help institutions streamline operations, elevate customer experiences, and unlock their full potential.
With over 25 years of experience and trusted by more than 350 institutions worldwide, our software empowers universities and venues to run smarter, faster, and more collaboratively. We’re a team of problem-solvers, innovators, and collaborators who care deeply about our customers and each other. Our culture is built on empowerment, community, and continuous growth.
Joining Kinetic means being part of a purpose-driven business where your ideas matter, your development is supported, and your impact is real. If you’re ready to help shape the future of operational technology in education and events, we’d love to meet you.
Role
Position: Information Security Officer (hands-on, strategic security architecture, and regulatory compliance oversight). Central point for ISO27001, PCI/DSS, and GDPR compliance; supports tender responses and client security assurance.
Responsibilities
Strategic (30%)
* Define technical security architecture and standards across multi-cloud SaaS platforms
* Embed security into product development lifecycle and roadmap planning
* Conduct threat modeling and risk assessments for new features and system changes
* Evaluate and recommend security technologies and tools
Operational (40%)
* Manage security environments across Azure and AWS infrastructure
* Coordinate security incident response and vulnerability remediation
* Oversee security monitoring, alerting, and detection capabilities
* Manage vulnerability assessment and penetration testing programs
* Maintain identity and access management controls
Compliance & Assurance (30%)
* Maintain ISO27001 certification and manage audit cycles
* Ensure PCI/DSS compliance for payment processing systems
* Manage GDPR compliance across all products and operations
* Complete HECVAT and security questionnaires for higher education tenders
* Support sales and customer success with security documentation and evidence
* Act as primary security contact for customers and prospects
Requirements
Essential
* Substantial information security experience in SaaS/cloud software environments (ISV or B2B software preferred)
* Proven track record managing ISO27001 certification and compliance
* Practical GDPR implementation experience in software products
* PCI/DSS compliance experience with payment processing systems
* Strong understanding of cloud security (Azure and/or AWS)
* Application security and secure development lifecycle knowledge
* Security incident management and cross-functional response coordination
* Excellent communication skills—able to translate technical security for commercial and executive audiences
* Experience supporting tender responses and client security assurance
Nice-to-have
* Professional certifications: CISSP, CISM, CISA, or equivalent
* Higher education sector experience
* Multi-tenant SaaS architecture security experience
* DevSecOps and CI/CD security integration knowledge
* Security frameworks: NIST, CIS Controls, OWASP
* Multi-jurisdictional data protection knowledge
* Enterprise sales cycle support experience
Key Attributes
* Strategic thinker who can balance security with business needs
* Pragmatic approach to security implementation
* Detail-oriented with strong organizational skills
* Collaborative and able to influence across teams
* Proactive in identifying risks and improvement opportunities
* Comfortable in a fast-paced, dynamic environment
What extras will make me thrive?
At Kinetic, rewards include a welcoming office environment with well-stocked kitchens and free breakfast, fruit, drinks, and tuck shop goodies.
* 25 days holiday (plus bank holidays) - with extra days the longer you’re with us
* Two paid wellbeing days each year
* Enhanced pension contributions
* Two paid days a year to volunteer or participate in sustainability projects
* Salary sacrifice schemes for electric vehicles and cycle-to-work
* 24/7 Employee Assistance Programme
* Annual health check
* Flexible benefits platform for life assurance, learning opportunities, discounts, and cinema tickets
* People-first culture with growth and wellbeing
* Performance-related bonus scheme
* Regular socials and department-managed event budgets
* Opportunity to attend group conferences, away days, and learning forums
We’ve created a welcoming office environment with free breakfast, fresh fruit, drinks, and snacks. Kinetic is an equal opportunity employer, fostering diversity and committed to an inclusive environment for all employees.
Seniority level
* Executive
Employment type
* Full-time
Job function
* Information Technology
Industries
* IT Services and IT Consulting
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