Customer Account Sales Manager
£30,000-£35,000 |Full-Time | Permanent | Mon–Fri | On-Site Only
Our client is a fast growing international business within the network infrastructure sector. They are seeking a Customer Account Sales Manager to develop existing accounts and generate new business opportunities. This is an excellent opportunity for a commercially driven individual with an interest in telecoms, datacomms or technical infrastructure to join a growing and collaborative team.
Key Responsibilities:
* Manage and grow an existing customer portfolio
* Develop new business opportunities and strategic partnerships
* Handle inbound customer enquiries via phone and email
* Build strong relationships with key decision-makers and stakeholders
* Promote fibre optic and passive network infrastructure solutions
* Support contractors, engineering firms, integrators and end users
* Manage quotations, tenders and project responses
* Ensure customer commitments are met regarding quality, delivery and cost
* Maintain excellent levels of customer service and communication
* Identify market trends and future opportunities
* Conduct competitor and market analysis
* Deliver presentations, workshops and product demonstrations
* Support trade shows, industry events and networking activities
* Contribute to sales growth and margin performance
* Work closely with internal technical and engineering teams
* Develop monthly and annual action plans
* Monitor KPIs, pipelines, quotations and sales activity
* Maintain accurate CRM records and customer information
* Support forecasting and reporting activities
* Participate in regular sales and project meetings
Skills & Experience Required:
* Previous experience within Account Management, Technical Sales or Business Development
* Experience within Fibre Optics, Telecommunications, Datacomms, Network Infrastructure or similar technical industries preferred
* Strong customer relationship and communication skills
* Commercial awareness with the ability to identify growth opportunities
* Excellent organisational and time management skills
* Ability to manage multiple projects and priorities
* Strong problem-solving skills and proactive approach
* Comfortable working both independently and within a team
Additional Information:
* Full product and industry training provided
* Some travel may be required for customer meetings
* Commission starts after completion of 6 months training
If you have the relevant skills for this role, please contact One to One Personnel on 01702 464 444 or email Julie or Aimee at julie.paton@121personnel.co.uk or aimee.page@121personnel.co.uk.
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