* Manage the end-to-end voids process from property hand-back to re-let.
* Ensure void works are completed to agreed specifications, quality standards and timescales.
* Plan and prioritise workloads to minimise re-let times and loss of rental income.
* Oversee pre-void and post-void inspections and agree scopes of work.
* Ensure all properties meet the organisation's lettable and compliance standards.
* Manage and monitor performance of external contractors and/or in-house teams.
* Ensure works are delivered in line with contract terms, KPIs and service level agreements.
* Chair performance and progress meetings with contractors.
* Challenge poor performance and implement improvement plans where required.
* Ensure all void works comply with:
o Health and Safety legislation
o CDM Regulations (where applicable)
o Gas, electrical and asbestos regulations
o Fire safety and building safety requirements
* * Ensure statutory checks and certification are completed before re-let.
* Promote and enforce safe working practices on site.
* Carry out quality inspections and audits of completed works.
* Ensure defects and remedial works are completed promptly.
Maintain consistent void standards across all properties.