Job Summary
Jola is an award-winning, channel-only supplier of business communications, specialising in mobile data SIMs. We are a global eSIM MVNO, providing innovative IoT and mobile data solutions to MSPs, ISPs, IT Support companies and Telecommunications Resellers.
This is an office-based roll at our HQ in Stapleford. The main purpose is to manage signed Jola dealers and resellers, keeping them up to date on new products and developments and train them on how to use our portals. You will also assist the Partner with identifying opportunities in their base.
We are looking for a new Internal Account Executive to join our friendly team looking to advance their exiting skills with ongoing support and training in an ethos of continual improvement.
We Are Looking For Individuals Who
* Are Customer focused in order to develop partner relationships that allow our partners to grow their own business using Jola services.
* Have the ability to work on their own initiative with excellent time management skills in order to work to company targets.
* Understand mobile technology applications/IT service provision and can learn new products, systems, processes and technology quickly.
* Can work well in a high-pressure environment whilst still having an eye for detail in order to maintain CRM database and company systems.
* Prioritise and manage their own sales activities in line with company targets and KPIs.
Duties And Responsibilities
Demonstrating and training
* On-ramping of existing Partners to get them selling Jola Products
* Training in of new products as they are launched
* Re-activating dormant Partners
* Following up new Partner leads and onboarding them to Jola
Joint selling
* Conference calls
* Webinars
Planning, administration and personal development
* Responsible for updating accurately Partner and prospect databases.
* Liaise with internal sales to target Partners with most potential
* Follow-up actions from meetings and training
* Participate in internal training at least once a month
Critical Success Factors
Critical Personal Attributes
* Demonstrate and live Jola's core values.
* Ability to work to deadlines and work under pressure.
* Ability to work unsupervised and plan own time.
* Excellent written and verbal communications.
Knowledge And Skills Requirements
Education and Qualifications:
* Educated to degree standard or proven achievement in a similar role and industry.
* 1-2 years of sales and/or customer service experience
Experience
* Experience with: Word, Excel, PowerPoint and CRM systems.
* Experience in either a Sales or Customer service role.
Skills / Aptitude
* Excellent organisational skills
* High attention to detail
* Ability to learn products, systems, process and technology quickly
Other
Must be willing to work away from home for several days at a time if necessary.
Other General Information
* This job description is not designed to be a complete and exhaustive list of all required duties/tasks.
* All employees are expected to carry out any reasonable request from management in order to support business needs.
* The jobholder is empowered with the necessary authority to make decisions appropriate to the execution of the responsibilities and tasks outlined above.
* The jobholder is expected to follow relevant policies (including the company's security policy and health and safety policies and procedures), procedures, handbooks and work instructions, and report to the appropriate manager if objectives cannot be met, or a problem occurs.
* In line with the company's business continuity plan policies and practices, the company reserves its right to require employees to undertake any previous and relevant business critical job duties to ensure business continuity during emergency situations.
* Job descriptions are subject to change from time to time. If a job description is changed an updated version will be provided in writing to the employee
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible.
Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world's diverse voices both internally and externally to ensure success in our mission.
By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us ) and we will respond to your query as soon as possible.