Job Description Quality & Compliance Officer Are you a detail-oriented professional with a passion for quality management, information security, and data protection? We are seeking a dynamic and experienced Quality & Compliance Officer to join our team and play a pivotal role in ensuring this organisation’s compliance and operational excellence. Overview As the Quality & Compliance Officer, you will take ownership of this Quality Management System, Information Security Management System, and data protection compliance. This is a unique opportunity to make a significant impact by driving continuous improvement, ensuring compliance with ISO standards, and fostering a culture of quality and security across the organisation. Benefits Salary £35,000 - £40,000 1k annual bonus Full-time with 1 day from home 25 days holiday plus bank holiday (increases with service) Group Life Assurance Company paid dental, health and optical schemes Opportunities for career growth and development Responsibilities Develop and manage audit schedules to ensure compliance with ISO 9001:2015 standards. Conduct internal audits across locations and departments, identifying areas for improvement. Analyse customer feedback and complaint data to prioritise risk areas and implement corrective actions. Standardise and maintain Quality Procedures (QPs) and documentation across the organisation. Deliver auditor training and provide updates to enhance audit effectiveness. Collaborate with managers to review Risk Registers and Quality Objectives, driving continuous improvement. Oversee audit schedules to ensure compliance with ISO/IEC 27001:2013 standards. Collaborate with the Technology Director to monitor, evaluate, and improve system security. Serve as the organisation’s Data Protection Officer (DPO), ensuring compliance with GDPR and other data protection regulations. Maintain and review data protection policies and procedures, promoting awareness across the organisation. Apply ISO/IEC 27001 best practices to strengthen data protection controls and processes. Qualifications Proven experience in quality management, information security, and data protection. In-depth knowledge of ISO 9001:2015 and ISO/IEC 27001 standards. Strong understanding of GDPR and data protection regulations. Exceptional organisational and analytical skills with a keen eye for detail. Excellent communication and interpersonal skills to engage with stakeholders at all levels. Ability to lead audits, implement corrective actions, and drive continuous improvement initiatives. Relevant certifications in quality management, information security, or data protection are highly desirable. We do our best to make our adverts as specific as possible so that you do not spend your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database. Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request. Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments. At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data. http://www.charterhouserecruitment.co.uk/privacy-notice/